Privacy Policy

We are committed to protecting your privacy with care and transparency.

At LapHub Ranchi, safeguarding your personal information is one of our highest priorities.

This Privacy Policy explains in clear language what information we collect when you interact with our website or use our laptop repair services, how we use it, how we protect it, and what rights you have over your data.

By accessing our website or availing our services, you agree to the practices described in this document.

Information we collect

Name, phone number, email address and delivery/pickup address (when you share them)
Device information: laptop model, serial number, problem description, photos (if provided)
Service details: repair history, parts replaced, dates, payment status
Website usage data: IP address, browser type, pages visited, time spent

How we collect information

Directly from you – when you fill out forms, send messages, book a service or drop off a device
Automatically – through cookies, analytics tools and server logs when you visit the website
From third parties – only when necessary (e.g. payment gateway confirmation, courier tracking)

How we use your information

To deliver and manage your laptop repair service
To communicate important updates (booking confirmation, repair status, device ready)
To process payments and issue receipts
To improve our website, services and customer support
To comply with legal requirements or protect against misuse

We do not use your information for unrelated marketing without your explicit permission.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, understand site usage and improve performance.

You can manage or disable cookies through your browser settings at any time. Some features may be limited if cookies are turned off.

Sharing your information

We do not sell your personal data.

We share information only in these limited cases:

With trusted service providers (payment processors, couriers, spare parts suppliers)
When required by law, court order or government authority
To protect our rights, safety or property (or that of our customers)

How we protect your data

We use industry-standard technical and organizational measures to protect your information from unauthorized access, loss or misuse.

However, no system is 100% secure. We cannot guarantee absolute protection of data transmitted over the internet.

Your rights

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Ask for deletion of your data (subject to legal and operational requirements)
Withdraw consent where processing is based on consent

To exercise these rights, simply contact us using the details below.

Have questions about your privacy?

Get in touch directly:

✉️firoz.ajio123@gmail.com

📞+91 70048 19010

Location

LapHub Ranchi
Ranchi, Jharkhand, India

We’re here to answer any questions or clarify any part of this policy.